News Releases

Media Bulletin - Manitoba

November 27, 2015

CONSUMER PROTECTION OFFICE ISSUES ADMINISTRATIVE PENALTY AGAINST MOTOR VEHICLE DEALERSHIP FOR COMPLIANCE FAILURE



Manitoba’s Consumer Protection Office advises a Manitoba motor vehicle dealer located in Winnipeg has been assessed an administrative penalty of $5,000. 

On Nov. 13, a notice of administrative penalty was issued to Auto Gallery of Winnipeg for advertising the price of motor vehicles based on the inclusion of a special deduction or circumstance.

Provisions in Manitoba’s Consumer Protection Act protect consumers in a variety of ways including protection from false advertising and misleading pricing practices when purchasing a motor vehicle.  In accordance with the legislation, a motor vehicle dealer must:

  • ensure that advertisements indicate the total cash price of a vehicle including all additional charges, except for the retail sales tax and the federal goods and services tax;
  • ensure that an advertisement about a used late-model vehicle indicates that it is a used vehicle;
  • not engage in false advertising or provide false information about a vehicle;
  • only advertise a vehicle currently in the dealer’s inventory; and
  • indicate the time period applicable to limited time offers.

Under the act, corporations are subject to an administrative penalty of $5,000 for the first contravention, $10,000 for a second and $20,000 for a third and subsequent contravention.

For information on administrative penalties, including information on penalties that have been issued, visit www.manitoba.ca/cca/cpo.

Manitobans are encouraged to learn more about consumer protection issues and their rights under the law.  For more information, contact the Consumer Protection Office at 204-945-3800 in Winnipeg, toll-free in Manitoba at 1-800-782-0067, via email at consumers@gov.mb.caor visit www.gov.mb.ca/cca/cpo/

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